1) Website Usage & Products:
All of the Dresses, Items, Accessories, etc. we sell at FormalDressShops.com are brand new; we don’t carry used, damaged, or sampled products, of any kind, what-so-ever on our website. All items are examined before being shipped out in order to ensure you receive a complete product of high quality that is free of flaws and/or defects.
a. Please note that due to different computer screens, dimensions & resolutions, some colors might slightly look different than they actually are.
b. Not all dresses come readily as a “perfect fit”, even if you buy it in a store, most need alterations for that “perfect fit.” Please see Section 2.
We strive to provide you with excellent client service, so please contact us if anything arises, we are here for you! Our operational hours are 9 A.M. to 5 P.M. PST Monday through Friday.
2) Measuring Instructions for Dresses:
Please make sure that you have measured yourself & are picking the right size before purchasing your dress. Please follow the size chart listed on the product page before ordering your size & measure yourself in inches. If you are in between sizes or unsure of the fit, choose a size up, as it is easier for your seamstress to take in, rather than out.
Refer to this section for some tips on how to measure yourself: Find Your Dress Size
a. Bust: Not the same as a bra size. Measure around the fullest part of your bust and back, pull snugly. Don’t forget to compensate for bras/undergarments you may intend on wearing under the dress.
b. Waist: Measure around the smallest part of your waistline, usually 2” above your belly button.
c. Hips: Measure around the fullest part of your hips, usually 8” below your belly button.
3) Returns / Exchanges:
Please refer to our Return/Exchange page for the full info.
4) Inventory / In Stock:
We do strive to make sure all of our dresses, items, accessories, etc. are in stock. In case an item is out of stock we have the right to refund the customer if the item is not available within 10 business days. We will notify you immediately of an arrival date.
5) Shipping:
Please refer to our Shipping Times section for more info on shipping.
6) Sales Tax:
Only California residents are required to pay sales tax. If your package is being delievered within the state of California, you will notice that sales tax has been applied to your online order automatically.
7) Pricing Errors and Order Cancellations:
We make every effort to ensure the accuracy of prices and product information on our website. However, in the event of a pricing error due to technical, typographical, or other mistakes, FormalDressShops.com reserves the right to cancel any orders placed at the incorrect price.
If an order is placed at a price that was incorrectly listed, we will promptly inform the customer and provide the option to purchase the item at the correct price or to cancel the order. We are not obligated to honor prices listed in error, and we apologize for any inconvenience this may cause.
8) Additional Company Information:
Please refer to our About Us section.
9) Website Content & Images:
All of the images, content & information contained within this site ( www.FormalDressShops.com ) may not be duplicated without the expressed written consent of FormalDressShops.com
